The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Promote ethical work practices
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Monitor decision-making to ensure ethical guidelines are followed and underlying ethical complexity is recognised Completed |
Evidence:
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Ensure staff understanding and compliance with the principles of duty of care and legal responsibilities in all work undertaken Completed |
Evidence:
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Ensure appropriate action is taken to address any breach or non adherence to standard procedures or adverse event Completed |
Evidence:
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Monitor work practices to ensure confidentiality of any client matter in line with organisation policy and procedure, regulatory requirements and/or code of practice Completed |
Evidence:
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Promote respect for rights and responsibilities of others through considered application of work practices Completed |
Evidence:
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Apply and promote knowledge and understanding of employee and employer rights and responsibilities in all work practices Completed |
Evidence:
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Identify potential conflict of interest in the workplace and take action to avoid and/or address Completed |
Evidence:
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Support culture of effective communication
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Monitor and address communication issues in the workplace Completed |
Evidence:
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Monitor oral and written communication in the workplace to ensure confidentiality of client and staff matters Completed |
Evidence:
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Monitor workplace communication to support accuracy and understanding of information provided and received Completed |
Evidence:
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Promote recognition of individual and cultural differences in the workplace and support any adjustments to communication needed to facilitate the achievement of identified outcomes Completed |
Evidence:
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Promote and support a client-centred approach to community services work throughout interpersonal communication with clients and colleagues Completed |
Evidence:
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Promote and assist with the resolution of conflict and interpersonal differences in the workplace Completed |
Evidence:
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Facilitate staff education relevant to the community sector
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Contribute to staff knowledge of different sectors within community services and how the inter-relationships between these sectors may be used to enhance their work Completed |
Evidence:
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Maintain and share knowledge of current issues which impact on community services in own work area/organisation and as related to different models of work Completed |
Evidence:
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Promote greater understanding of community services work and issues among key stakeholders and representatives from relevant target groups Completed |
Evidence:
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Facilitate staff knowledge of and commitment to the central philosophies and values of the community services industry Completed |
Evidence:
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Monitor professional work standards
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Monitor implementation of organisation policies and procedures relating to awards, standards and legislative requirements of staff Completed |
Evidence:
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Identify areas for improving work practices and support implementation in line with organisation policies and procedures Completed |
Evidence:
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Check compliance of work undertaken with relevant accreditation and professional standards applying to work undertaken and address issues where pertinent Completed |
Evidence:
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Facilitate staff understanding and focus on achieving organisation goals and objectives in work undertaken Completed |
Evidence:
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Ensure issues requiring mandatory notification are identified and reported appropriately and within organisation's specified timeframes Completed |
Evidence:
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Work effectively within the community services system
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Establish effective relationships with workers from different sectors and levels of the industry in line with work role requirements Completed |
Evidence:
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Apply knowledge of the roles and functions of relevant community services structures, organisations and systems Completed |
Evidence:
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Maintain knowledge of current issues influencing the community services system, including issues for Aboriginal and Torres Strait Islander people and contemporary cultural issues Completed |
Evidence:
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Work with an understanding of funding mechanisms, and how the organisation's operations are financed Completed |
Evidence:
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Take opportunities to develop own competence
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Monitor own skills/knowledge in relation to ongoing and changing work requirements Completed |
Evidence:
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Identify areas for personal development in line with community services industry developments, organisation requirements and personal interest Completed |
Evidence:
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Take initiative to access and/or create development opportunities to support organisation need and personal career development Completed |
Evidence:
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Undertake available formal and informal skill/knowledge development and maintenance activities Completed |
Evidence:
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